Users Main

User FAQ

Bulletins

Online Support

Home

 

 

 RATE ANLY

 

 SUPPORT LINKS :::

  Installation

  

  

 

 

 SOLUTIONS :::

 
IN-TR-01. Message displayed 'Lock Not Installed'.
Solution: While running the software, if the Parallel Port Lock is not detected properly a message is displayed on the screen 'Lock not installed on Machine'. Check that the Parallel Port Lock is connected as per the instructions described in IN-FQ-01

IN-TR-02. Message Displayed 'Unknown Error'.
Solution: If the lock is not detected properly on the machine a message will be displayed as 'Unknown Error' after running the software. Check whether the Lock number is same as that marked on your Build-Master CD.

IN-TR-03. Message displayed 'Debug Assertion Failed'.
Solution: If the Active-X components are not registered properly while installing the software a error will be displayed 'Debug Assertion Failed' on the screen while executing various commands of Build-Master which are as follows:
1. Random Mesh command in the mesh data dialog box while drawing a mesh.
2. The ModifyARC / ModifyRCC menus in the Edit Plan Data option of Floor menu.
In this case run the Register Active-X Components as explained in IN-FQ-02

IN-TR-04. Message displayed 'Unable to Initialize DAO/Jet Engine'.
Solution: 'Unable to Initialize DAO/Jet db engine' message is displayed on the screen if the Dao/jet engine is not initialized properly. Install the MS ACCESS DAO/ Jet Engine as explained in IN-FQ-03

IN-TR-05. Message displayed 'Failed to create Empty Document'.
Solution: 'Failed to Create Empty Document' error message will be displayed on the screen if the program is unable to create a new database file. Install the MS ACCESS DAO/ Jet Engine as explained in IN-FQ-03

IN-TR-06. Main Menu Screen doesn't appear.
Solution: The main menu screen of RAte Anly doesn't appears after the title screen if the lock is not detected properly. If this happens Press Ctrl + Alt + Del only once. The Close Program dialog box will then appear on the screen. Now Select RateAnly option and Click on End Task. Another dialog box will then appear on the screen to confirm whether you want to End Task. Now Click on End Task and then check whether the lock is properly installed or not.

BACK | TOP

 

If you still have unanswered questions after browsing the material, please let us know about it by emailing us at:
support@ensoftindia.com

 

 

 

 Email

 

Copyright ENSOFT INDIA. Site best viewed in 1024x768 resolution.