It is a Customer Relation Management (CRM) Software.
CRM is actually recording and making available all
information pertaining to your customers. In every business
continuous interactions takes place between the customers and clients.
For example, a letter is received and it is replied. A quotation
is sent and the Order is received. The material is supplied and
an acknowledgment received. An Invoice is submitted and payments
This information shall be stored in such a way that it is easily
accessible to all concerned people such as office assistants, sales
executives, managers, all the way upto the CEO. CRM centers around
a knowledge base that captures all customer information.
Smart FollowUp is an innovative
software, which not only keeps the track of all these transactions,
but also prepares all the documents for them. As a step towards
the paperless office, these documents need not be printed but directly
stored, for easy retrieval.
Smart FollowUp is useful for Manufacturers,
Traders, Engineers, Architects, Chartered Accountants, Computer
Hardware and Software sellers, Coordinators of classes and institutes.
The software is general purpose and designed such that it will cater
the requirements of all the above. It is user friendly and without
any training, user can master it in few hours.
The main feature of this package is that, the actual transaction
documents such as Inwards, Outwards, Visiting Cards etc. are stored
as Scanned Image Files created with the help of a Scanner. There
is no need to refer to the actual paper documents there after.